Voted #1 Legal Case Management System in the United Kingdom

Lawsyst is the only practice management system that comes close to what can be classed as an ERP solution for the legal services sector. It offers legal aid billing for both crime and civil contracts as well as private billing for fixed fee, contingency based or hourly rate matters.

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Suitable for all practice areas

Lawsyst includes features that are specifically designed to meet the needs of legal practices throughout the UK.
Below are the practice areas for which Lawsyst is most suitable.

Bankruptcy

Bankruptcy

Civil Litigation

Civil Litigation

Criminal

Criminal

Family

Family

Health

Health

Immigration

Immigration

Intellectual Property

Intellectual Property

Employment Law

Employment Law

Personal Injury

Personal Injury

Property

Property

Tax Law

Tax Law

Traffic Law

Traffic Law

Lawsyst in a nutshell

Subscribe to this single SaaS solution and streamline your daily tasks. Lawsyst is often described as the 1st ERP system made specifically for the legal service sector.

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Contact management

  • Global contact directory
  • View communication history by matter
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Case management system

  • Create, view and manage matters
  • Create correspondence
  • Control access
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Workflows

  • Apply pre-made workflows or create your own
  • Track case statuses
  • Track employee productivity
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Billing & invoicing

  • Time entries from phone calls or enter time manually
  • Create bills and invoices and send via email or post
  • Post payments and create statements
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Integrated phone system

  • Receive and make calls with the click of a button
  • Never miss a missed call™
  • Listen to call recordings
  • Attach voice memos to matters
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Integrated storage

  • Cloud or local storage
  • Controlled access from anywhere
  • Document management and archiving system

 

Time is money!

Lawsyst is not an ordinary legal case management system, it is a sophisticated SaaS platform that features the best legal billing software in the UK. By using real-time data from the telephony infrastucture and accurate time recording software, lawyers can unlock unseen billing potential. Time is money and it is our goal to help you to become more profitable. 

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Address book

  • Maintain company-wide address book
  • Add new callers to the address book
  • Synchronise address book with mobile devices
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Real-time chat

  • Communicate with co-workers via instant chat
  • Broadcast a message
  • See online or offline status
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Presence

  • See who is logged in and who is away
  • See user location
  • Can be used for HR purposes to establish attendance
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Real-time recordings

  • Record external calls
  • Listen to external or internal calls
  • Recordings are attached to the case file automatically
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Real-time call control

  • See real-time call progress
  • See if a user is on a call and if the call is internal or external
  • Click to call from any page
  • Transfer a call via the click of a mouse
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Voicemail to email


  • Get voicemail notifications on the screen
  • Send voicemails to email
  • Listen to voicemail on mobile devices on the go

CRM & lead management

Lawsyst has a built-in CRM (Customer Relationship Management) and leads management system with useful features that offer great value to legal professionals. Simplicity with power is the essence of Lawsyst. CRM is all about doing more with your data. 

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CRM

  • Client relationship management
  • All communication in one place
  • Global contact list & more…
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Reports

  • Lead conversion
  • Campaign conversion
  • User productivity & more…
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Leads

  • All leads in once place. See who is logged in and who is away.
  • Manage leads funnel
  • Allocate leads and stay on top
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Leads from missed calls

  • Never miss a missed call™
  • Single click lead creation from a call or a missed call
  • Call back the lead with a single click
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Tasks

  • Manage user tasks
  • Never miss a task
  • Achieve KPIs in time
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Website & social media leads

  • Bring website leads into the system
  • Integrate social media directly into lead management system
  • Facebook integration

Billing & accounts

With built-in legal billing software, the billing and accounts module that is tightly integrated with clients, suppliers, bank accounts, and local authority databases, you will save time by streamlining your bookkeeping process. Keep your worries aside with our legal billing software in the UK . All our solutions are just a click away.

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Inward bills

  • Record inward bills from suppliers
  • Pay bills on time to avoid interest
  • Reconcile with payment methods
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Invoices

  • Create invoices for fixed fee, hourly or legal aid matters
  • Send invoices via email/post
  • Send reminders
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Outward bills

  • Create bills for clients
  • Automatic bills from time entries
  • Automatic bills from phone calls
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Payments

  • Post invoice payments
  • Legal Aid Entries
  • Receive online payments
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Reimbursements

  • Record reimbursements
  • Approve payments
  • Reconcile with bank accounts
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Account statements

  • Generate account statements for clients, suppliers, and resources
  • Send via email or create a PDF

Marketing & website integration

Lead wastage is a problem that many firms face. With Lawsyst, you can manage leads and improve your conversion rate. You can also measure sales team performance in real-time.

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Newsletters

  • Collect emails addresses and send regular newsletters to subscribers
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Webforms

  • Integrate website forms directly into the system
  • Reduce task and data duplication
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Email marketing

  • Create lists for opt-in subscribers
  • Send marketing emails and generate more leads
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Client area

  • Offer client portal to see matter status, pay invoices, and upload/download documents.

Employee productivity

Lawsyst offers various productivity tools that are integrated with clients and cases. As a law firm, you do not need to invest in additional tools apart from standard word processing tools and email clients.

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Calendar

  • A built-in calendar that is shareable with colleagues and assistants
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Timesheets

  • Synchronise timesheets with user time entries on tasks
  • Integrate with the attendance system
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Tasks & reminders

  • Create tasks for yourself or others
  • Get work completed by the due date
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Collaboration

  • Work and collaborate on cases. Add notes that are available in real-time to others working on the same matter.
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Email integration

  • Lawsyst integrates with Outlook. Emails sent to clients are linked with client communication history.
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Flexibility

  • Work from home, the office, or abroad. Use a laptop or mobile devices to access data.

Distributed architecture

Lawsyst is built on a distributed architecture which can be scaled to whatever extent that a business may demand. It can be deployed onsite or in the cloud and offers the flexibility to co-exist. Lawsyst exceeds performance and user friendliness benchmarks by leaps and bounds over its competitors. It is the perfect legal case management system for your legal practice.

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Scalable

  • Scalable from a single user to hundreds. Start with a single server and build server farms.
  • System grows as your business grows
  • On-premise or in the cloud: public or private

 

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No licensing fee

  • No expensive operating system or database licensing
  • An appropriate subscription with us includes everything you may need

 

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Secure

  • Each practice has its own dedicated secure hosting environment
  • Built-in firewall along with user-level access control
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Location independent

  • You are not bound to a location. Need to move offices or require additional space? Just rent some desks; the rest is wating for you in the cloud.
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Best performance

  • Same technology used by Facebook and Google, offering the best performance and scalability
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Platform independent

  • Lawsyst is a browser-based system that runs on platforms with a browser. These include Windows, Mac, Linux, and Android.
Frequently Asked Questions
Who are Lawsyst?

Lawsyst is a product of ITSec; a UK based software company in Leicester since 2000. We have a large application development & integration portfolio, including fintech and legal technologies. The core of our focus is user experience and we put a lot of effort into developing software that is intuitive and easy to use.

Is Lawsyst available on-premises?

Yes. For larger installations, we offer an on-prem solution.

What are the main features of Lawsyst?

Lawsyst is a legal case management system that features time recording, invoicing and document management tools. It also supports lawyers with disbursements, also known as cost recoveries, lead management, legal aid & private billing, and hourly, fixed fee, retainer & CFA based fee schemes. Lawsyst also integrates with Outlook and Office 365 and has a built-in CRM. Its powerful workflow system guides you seamlessly through each matter.

How much does a license cost for Lawsyst?

The cost depends on the modules chosen. You will not pay for what you do not need. Lawsyst is offered on a SaaS (Software as a Service) model and comes with Office 365 standard edition and a phone line, including unlimited calls to UK landlines and mobile numbers. A discount is applied if you already have Office 365 licenses and a business phone system. There is also a discount available for annual subscriptions when paid in advance.

Is there a limit on how much data can be stored?

1TB per user, which is virtually unlimited. An additional £5 per TB is charged when this storage is reached.

Does Lawsyst support Legal Aid Criminal Billing?

Yes, Lawsyst supports both criminal and civil legal aid contracts. For criminal billing, you can produce bulk upload file for lower crime; and for civil contracts, family, immigration, housing, and mental health plug-ins are available. In addition, crown court billing, LGFS billing for larger matters is also available.

What accounting features are available in Lawsyst?

Lawsyst has its own built-in accounting suite with bank feeds. Our proprietary 'reverse-swing' reconciliation helps users adhere to SRA and HMRC compliance requirements. You can do months’ worth of work in a few hours and maintain your books compliantly.

What reports are available?

There are several reports available out of the box, including but not limited to, matter balance reports, closed and open matters, matters to archive and delete after 6 years, client account reconciliation, client and office account balances as of a certain date, debtors aged reports, creditors aged reports, fee earner performance, missed hours, task reports, key dates and many more. In addition, standard accounting reports such as trial balance, profit & loss and income statements are also available in PDF and Excel/CSV.

Does Lawsyst integrate with Office 365 & Micrsoft Outlook?

Yes, Lawsyst integrates with Office 365 seamlessly using purpose-built Outlook and Microsoft Word connectors. You can save a document from within Word directly into a matter in Lawsyst. Incoming and outbound emails are tagged, categorised and stored in Outlook as well as in Lawsyst, helping you to stay organised.

Is there a Mobile App available for Lawsyst?

Yes, the Lawsyst mobile app is available for both Android and IOS platforms. It has a suite of useful tools that allows you to carry out almost every task that you can perform from within the web portal. You can onboard new clients, write letters, create time and disbursements, generate invoices and post payments from anywhere via the app.

What about AI?

Lawsyst was an early adopter of AI technologies.

If there’s anything we haven’t covered here or you have any specific questions about your account, just let us know and we’ll be happy to answer them. If you’re not a customer yet but curious about our plans, contact us