What is a client portal for law firms?
A client portal is a secure online platform that allows law firms to share documents, case updates, and communications with its clients. It provides clients with 24/7 access to important information related to their legal matters.
How does Lawsyst’s client portal improve lawyer-client communication?
Lawsyst streamlines communication by allowing lawyers and clients to easily exchange documents, updates, and feedback all in one place, ensuring that communication remains efficient and transparent at every stage.
Is your client portal accessible from any device?
Yes, Lawsyst's client portal is cloud-based, meaning that clients and lawyers can access it from any device, whether they’re using a desktop, laptop, tablet, or smartphone.
Is your client portal secure?
Yes. Lawsyst uses advanced encryption methods and secure access controls to ensure that all sensitive information is protected. Only authorised users can access documents and case details.
Can clients upload documents to the portal?
Yes, clients can securely upload documents to the portal, allowing them to share important files with you quickly and easily.
How does your client portal help law firms reduce paper use?
Our client portal facilitates paperless communication by allowing both clients and lawyers to share documents electronically, reducing the need for physical copies and postage.
Can clients use the portal to track the progress of their cases?
Yes, the client portal provides clients with updates on their case, so they can stay informed about important milestones, deadlines, and developments.
Is there a limit to the number of documents I can upload?
No, the client portal is designed to handle large volumes of documents. Your firm’s document storage capacity is scalable to meet your needs.
Can clients sign documents via the portal?
Yes, the portal supports electronic signatures, so clients can sign legal documents directly within the platform, reducing the need for physical meetings or document exchanges.
How does a client portal improve client satisfaction?
Our client portal enhances transparency, reduces response times, and allows clients to access important information at their convenience, all of which lead to better client experiences and improved relationships.
Can I customise the portal to my law firm’s needs?
Yes, Lawsyst’s client portal can be tailored to your firm’s unique requirements. You can configure the portal to suit your preferred workflows and branding.
Is technical support available if I encounter issues with the portal?
Yes, Lawsyst offers dedicated customer support to assist with any technical issues you may face, ensuring minimal disruption to your operations.