Legal aid software for mental health cases 

Do you provide legal advice, support or representation for those with mental illnesses? Lawsyst gives lawyers the ability to manage mental health legal aid matters from a single online location, providing the tools to log expenses, record the time spent on specific case activity and produce detailed monthly submissions for the Legal Aid Agency.  

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A simpler way to manage civil legal aid contracts


Lawsyst simplifies the administrative processes associated with providing legal aid services to individuals detained under the Mental Health Act.  

Available as part of our intuitive legal case management system, Lawsyst’s legal aid billing module automatically calculates costs and makes it easier for fee earners to keep a record of how time has been spent on each case. We support all of the most common types of mental health legal aid provision, from the offering of advice to those who have been sectioned through to legal representation at mental health tribunals. 

By switching to our software, mental health lawyers will receive instant access to key civil legal aid documents, including CW1&2 MH and CWC MH forms, as well as the ability to produce detailed monthly bulk uploads to the Legal Aid Agency. 

 

Helping mental health legal aid providers deliver positive client outcomes 


Lawsyst is dedicated to increasing the efficiency of law firms across the UK. Our legal aid software reduces the need to assign endless resources to publicly funded work while giving practice managers the assurance that processes will remain compliant at all times. Discover how we can enhance your firm's productivity by booking a live demonstration of our legal aid billing software today.  

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To find out how Lawsyst's legal aid billing software can help you, book a demo today.

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Frequently Asked Questions
What types of mental health cases are typically covered by legal aid billing?

Mental health legal aid billing usually applies to cases involving involuntary commitment hearings, guardianship applications, competency evaluations, appeals of detention orders, access to treatment rights, and discrimination cases under mental health legislation. Each jurisdiction has its own scope, so billing must follow the approved list of case types under the funding authority.

Can time spent consulting with a client’s psychiatrist or psychologist be billed?

Yes, if the consultation is directly tied to the representation of the client and necessary for case preparation. Billing should reflect the time spent on substantive discussions (e.g., understanding diagnoses, capacity concerns, or treatment options) and not include general networking or unrelated professional exchanges.

Is attending a client’s psychiatric evaluation billable?

Yes, legal representatives may bill for attending evaluations when their presence is necessary to protect the client’s legal rights, ensure fairness, or gather information relevant to the case. However, passive observation without a legal purpose may be considered non-billable.

Can travel time to psychiatric facilities be included in billing?

Travel to and from secure hospitals, psychiatric wards, or community facilities is usually billable if directly related to client representation. Providers should record the distance, travel time, and purpose, and follow program rules regarding maximum allowable travel charges.

Are meetings with family members of clients billable?

Yes, but only if the meeting directly supports case strategy, fact-finding, or preparation for hearings. For example, gathering collateral information about the client’s mental health history, treatment compliance, or risks may be billed. Casual or supportive conversations without legal relevance should not be billed.

Can providers bill for reviewing psychiatric records?

Absolutely. Reviewing medical and psychiatric records is a critical part of case preparation and is billable as long as the time is recorded in detail. Providers should note the type of records reviewed (e.g., hospital discharge summaries, medication logs, therapy notes) to justify the billing.

Are telephone calls with mental health professionals billable?

Yes, as long as the calls relate directly to the client’s case (e.g., clarifying a diagnosis, obtaining expert input for hearings, or arranging evaluations). General relationship-building calls are not billable. Time should be logged with start and end times and the professional’s role documented.

Can case strategy sessions within the legal team be billed?

Yes, collaborative strategy sessions among attorneys, paralegals, or caseworkers are billable if focused on the mental health case at hand. Providers should clearly record the subject of the session (e.g., preparing cross-examination of a psychiatric expert) to avoid disputes during audits.

Are emergency detention hearings billable at a higher rate?

Some jurisdictions allow higher or special rates for urgent or after-hours representation, including emergency detention hearings. Providers must verify whether the funding authority recognizes such enhancements and should document the urgency of the case to support the billing claim.

Can time spent arranging community-based mental health services be billed?

If the arrangement of services (e.g., supported housing, therapy programs, medication plans) is legally required for compliance with court orders or as part of the case resolution, then yes. However, purely social work or supportive tasks without legal implications are not billable.

Are appeals of mental health commitment orders billable?

Yes, appeals are typically billable but may require pre-authorization from the funding authority. Providers should submit detailed records of appeal-related activities, including research, drafting appellate briefs, and oral arguments.

Can time spent coordinating with social workers be billed?

Yes, if the coordination is aimed at building evidence or ensuring compliance with legal requirements, such as placement planning or aftercare arrangements. Purely welfare-based discussions with no legal dimension are generally not billable.

Are multi-disciplinary case conferences billable?

Yes, participation in case conferences with psychiatrists, social workers, and treatment providers is billable if the attorney’s role is legal advocacy. Providers should clearly identify the legal contributions made (e.g., advising on rights, negotiating treatment conditions).

Can billing include time spent explaining psychiatric reports to clients?

Yes, breaking down technical reports into plain language for the client is a key part of representation and is billable. Providers should document that the discussion was substantive, aiding the client’s understanding of evidence in their case.

Are court-ordered medication compliance reviews billable?

Yes, if the attorney’s involvement in reviewing and arguing compliance issues directly affects the client’s rights or conditions of release. Routine administrative tracking without legal strategy, however, is not billable.

Can I bill for drafting petitions for involuntary commitment?

Yes, drafting petitions, responses, or objections in involuntary commitment proceedings is billable. Time should include case-specific customization, fact-gathering, and legal analysis. Using standard templates without significant customization may not be considered fully billable.

Are mental capacity assessments by experts billable?

The legal representative’s time arranging, attending, or reviewing capacity assessments is billable. The cost of the assessment itself is usually a disbursement and requires itemized invoicing or pre-approval depending on the funding authority.

Can providers bill for cross-examining psychiatric experts in hearings?

Yes, preparation and courtroom time spent cross-examining psychiatric or medical experts is fully billable. Detailed notes of preparation and strategy help justify the billed hours in case of audits.

Are fitness-to-stand-trial hearings covered by legal aid billing?

Yes, representation at fitness-to-stand-trial or competency hearings is billable. This includes client interviews, reviewing psychiatric reports, legal research, and attending the hearing.

Is time spent preparing discharge planning arguments billable?

Yes, where the attorney’s advocacy is required to secure proper discharge conditions or ensure compliance with legal standards, the work is billable. Administrative case management without legal input is not.

Can I bill for explaining involuntary treatment rights to clients?

Yes, detailed explanations of the client’s rights regarding treatment, hospitalization, or medication are billable as substantive legal advice. Providers should note the session length and topics covered.

Are emergency phone calls with clients in crisis billable?

Yes, crisis-driven calls that provide legal advice, discuss hearings, or protect legal rights are billable. Emotional support without legal content is not. Providers should distinguish clearly between the two in their records.

Can I bill for preparing conditional release plans?

Yes, if preparing a conditional release plan is required by the court or tribunal and involves legal negotiation or drafting. Simply coordinating logistics (transport, housing) without legal argument is not billable.

Is legal research on new mental health statutes billable?

Yes, case-specific legal research related to statutes, precedents, or evolving standards in mental health law is billable. General professional development research is not.

Are interpreter services in psychiatric hearings billable?

Interpreter fees are typically reimbursable disbursements. Time spent by the attorney coordinating or using interpreter services during client communication or hearings is billable.

Can providers bill for meetings with hospital administrators?

Yes, if the meeting is directly connected to legal advocacy (e.g., negotiating treatment access or resolving legal compliance issues). Routine administrative coordination is not billable.

Are restraining order applications related to mental health cases billable?

Yes, where restraining orders are necessary to protect a client’s safety or comply with treatment conditions, drafting and filing them is billable.

Can I bill for reviewing psychiatric medication plans?

Yes, reviewing medication plans is billable if it supports legal arguments regarding treatment appropriateness, compliance, or the client’s rights. Providers should document the connection to legal issues.

Is billing allowed for travel to secure forensic units?

Yes, travel to secure facilities for client interviews, hearings, or evaluations is billable under standard travel policies. Providers should log mileage, time, and purpose carefully.

Are pre-hearing conferences with judges billable?

Yes, formal pre-hearing or case management conferences ordered by the court or tribunal are billable. Informal scheduling calls are generally administrative and not billable.

Can I bill for preparing competency restoration plans?

Yes, developing or negotiating competency restoration plans (therapy, training, treatment programs) is billable as it directly relates to the legal proceedings.

Are post-hearing follow-up meetings with clients billable?

Yes, debriefing clients after hearings to explain decisions, rights of appeal, or compliance obligations is billable. Providers must ensure the discussion is substantive and case-related.

Can time spent training junior staff on a specific mental health case be billed?

No, general training or supervision is not billable. However, if supervision involves substantive legal contributions to the case, that portion of the time may be billable.

Are legal arguments against forced medication billable?

Yes, preparing and presenting arguments to challenge forced medication orders is billable, including research, drafting, and oral advocacy.

Can I bill for expert witness preparation in mental health cases?

Yes, time spent preparing expert witnesses for testimony in hearings or trials is billable. Providers should log the time carefully and distinguish it from administrative scheduling tasks.

Are bail hearings for clients with mental health conditions billable?

Yes, representation in bail hearings involving clients with mental health conditions is billable, including preparation, arguments for conditions related to treatment or supervision, and negotiation with the prosecution. Providers should document how mental health considerations influenced their submissions.

Can I bill for drafting guardianship applications due to mental incapacity?

Yes, drafting, filing, and arguing guardianship or conservatorship applications is billable. The time should reflect the specific legal reasoning and fact-gathering for the client’s circumstances.

Are competency restoration hearings billable?

Yes, attending and advocating in competency restoration hearings is billable, including preparation and post-hearing advice. Research into treatment alternatives or expert consultations may also be billed.

Can I bill for monitoring a client’s compliance with court-ordered treatment?

Monitoring is billable if it involves substantive legal oversight, such as advising clients on compliance, reporting to the court, or intervening when conditions are unreasonable. Purely administrative monitoring is not.

Are habeas corpus applications for psychiatric detention billable?

Yes, preparing and filing habeas corpus applications challenging unlawful psychiatric detention is billable, as are related hearings and appeals.

Can providers bill for negotiating diversion programs based on mental health needs?

Yes, legal time spent negotiating diversion into mental health programs instead of incarceration is billable. This includes drafting proposals, discussing with prosecutors, and preparing supporting evidence.

Are appeals of forced treatment orders billable?

Yes, preparing and filing appeals challenging forced treatment or medication orders is billable. Providers may need pre-authorization depending on the legal aid authority.

Can I bill for attending mental health review board hearings?

Yes, representation at tribunal or review board hearings regarding continued detention or treatment is billable. This includes preparation, submission of evidence, and oral advocacy.

Are multidisciplinary risk assessment panels billable?

Yes, if the attorney’s participation ensures the client’s legal rights are represented (e.g., challenging recommendations, advising the client). Attendance as an observer without active advocacy is not billable.

Can I bill for drafting conditional hospital discharge requests?

Yes, preparing legal submissions for conditional discharge from psychiatric hospitals is billable. This includes fact collection, negotiation of conditions, and formal applications.

Are communications with probation officers billable?

Yes, when discussions with probation officers are directly tied to mental health conditions, treatment compliance, or legal obligations. Casual updates or unrelated exchanges are not.

Can I bill for preparing accommodation requests under disability law?

Yes, drafting accommodation requests (e.g., courtroom adjustments, treatment accommodations) under disability or equality legislation is billable as it relates to advocacy for client rights.

Are restraining order hearings linked to psychiatric conditions billable?

Yes, restraining order applications or defenses connected to a client’s mental health case are billable, including court appearances and supporting evidence collection.

Can I bill for analyzing psychiatric expert reports for appeal grounds?

Yes, careful review of psychiatric expert reports to identify appealable issues is billable. Providers should document specific findings and their relevance to legal strategy.

Are victim impact statements in mental health-related cases billable?

If the attorney is required to prepare or challenge victim impact statements in a case involving a mentally ill client, the time is billable. Purely administrative support for victims is not.

Can I bill for developing mitigation strategies at sentencing?

Yes, preparing sentencing submissions that incorporate mental health mitigation arguments, supported by expert evidence, is billable. This includes drafting and presenting to the court.

Are motions to transfer clients from jail to hospital settings billable?

Yes, motions requesting transfer to appropriate treatment facilities are billable, as they are directly tied to protecting the client’s rights and health.

Can I bill for legal advice on confidentiality of psychiatric records?

Yes, advising clients on the use, disclosure, or protection of psychiatric records is billable. Providers should distinguish this substantive advice from mere record retrieval, which is administrative.

Are settlement negotiations in discrimination cases involving mental health billable?

Yes, negotiation of settlements in cases alleging discrimination due to mental health is billable. Detailed notes should explain how the negotiations directly benefited the client’s case.

Can I bill for drafting advance directives regarding mental health treatment?

Yes, if preparing legally recognized advance directives (e.g., psychiatric advance statements) is within the scope of legal aid coverage, drafting them is billable.

Are attorney visits to psychiatric wards billable?

Yes, visits to clients in inpatient psychiatric wards are billable if the purpose is to provide legal advice, gather facts, or prepare for hearings. Providers should carefully log travel, waiting time, and substantive discussion topics to justify billing.

Can I bill for challenging competency-to-testify findings?

Yes, challenging or defending competency-to-testify determinations is billable. This includes legal research, expert consultation, and court advocacy.

Are legal motions to secure therapy access billable?

Yes, motions filed to enforce or secure therapy access ordered by the court or necessary for compliance with treatment conditions are billable. Routine follow-up calls without legal advocacy are not.

Can providers bill for drafting supported decision-making agreements?

Yes, where such agreements are legally recognized as alternatives to guardianship, drafting them is billable. Providers should document that the work was tailored to the client’s needs and not simply template completion.

Are psychiatric diversion program negotiations billable?

Yes, negotiating entry into diversion programs, drafting agreements, and advising clients on conditions are all billable, as they form part of legal strategy to avoid detention or criminal sanction.

Can I bill for post-release follow-up hearings?

Yes, legal representation in hearings reviewing compliance with release conditions (such as mandated therapy) is billable. Providers should distinguish between legal advocacy and purely administrative monitoring.

Are competency training consultations billable?

Yes, time spent working with experts to design or review competency training programs for clients is billable, provided it is case-specific. General training unrelated to a client’s legal matter is not.

Can I bill for preparing evidence about mental illness in criminal defense?

Yes, collecting psychiatric records, commissioning reports, and preparing expert testimony to establish diminished responsibility, insanity defenses, or mitigation is billable.

Are motions for alternative sentencing due to mental health conditions billable?

Yes, drafting and arguing for community-based or treatment-centered sentencing alternatives is billable. Providers should document how proposed alternatives meet both legal and therapeutic requirements.

Can I bill for reviewing involuntary admission paperwork?

Yes, reviewing admission paperwork to identify legal errors, omissions, or rights violations is billable, as it forms part of case preparation.

Are psychiatric treatment compliance hearings billable?

Yes, hearings assessing compliance with treatment orders are billable, including preparation, evidence review, and client consultation.

Can I bill for preparing cross-examination of social workers?

Yes, if social workers provide evidence in mental health hearings, preparing and conducting cross-examination is billable.

Are motions to seal psychiatric records billable?

Yes, drafting and filing motions to seal or protect psychiatric records from public access is billable. The work should be tied to protecting the client’s privacy and rights.

Can providers bill for advocacy at community treatment plan hearings?

Yes, representation in hearings reviewing or approving community treatment plans is billable. Providers should include preparation, consultation with professionals, and advocacy in their billing.

Are case strategy calls with family billable?

Yes, if the calls are directly tied to legal strategy (e.g., gathering evidence, preparing testimony, or verifying compliance). Emotional support or unrelated conversations are not billable.

Can I bill for preparing appeals against denial of mental health services?

Yes, appeals against denial of mental health services, whether administrative or judicial, are billable. Providers should document the specific legal issues challenged.

Are emergency motions for psychiatric evaluations billable?

Yes, drafting and filing urgent motions to secure psychiatric evaluations is billable, including research and supporting evidence preparation.

Can I bill for representing clients in mental health tribunals reviewing seclusion practices?

Yes, legal representation in hearings challenging seclusion or restraint practices is billable, as it directly protects the client’s rights.

Are meetings with case managers billable?

Yes, if the purpose of the meeting is to clarify legal conditions, compliance requirements, or prepare evidence for hearings. Purely administrative coordination is not billable.

Can I bill for drafting psychiatric treatment advance objections?

Yes, drafting legal objections to proposed treatments (e.g., electroconvulsive therapy) on behalf of the client is billable, particularly where hearings are scheduled to resolve disputes.

Are appeals of guardianship decisions billable?

Yes, filing and pursuing appeals of guardianship or conservatorship decisions is billable. This includes drafting appeal briefs, reviewing trial transcripts, and preparing oral arguments. Pre-authorization may be required depending on the funding body.

Can I bill for preparing expert affidavits in mental health cases?

Yes, drafting, editing, and reviewing expert affidavits are billable. Providers should clearly document the relevance of the affidavit to the client’s case to avoid it being categorized as administrative.

Are consultations with disability rights advocates billable?

Yes, if the consultation is directly tied to the case strategy, such as ensuring compliance with disability law protections or preparing equality-based claims. General policy discussions are not billable.

Can I bill for representing clients in hearings over forced institutional transfers?

Yes, hearings where a client challenges or contests a transfer from one facility to another are billable, as they directly impact the client’s rights and treatment conditions.

Are motions to extend or shorten psychiatric commitments billable?

Yes, motions addressing the duration of psychiatric commitments are billable, as they involve substantive legal advocacy and affect liberty rights.

Can I bill for advising on international mental health law issues?

Yes, if a client’s case involves cross-border treatment, extradition, or recognition of psychiatric orders in another jurisdiction, the research and advice are billable.

Are applications for community-based guardianship alternatives billable?

Yes, drafting and arguing for alternatives to full guardianship, such as limited guardianship or supported decision-making, is billable.

Can I bill for preparing competency certifications for the court?

Yes, assisting in preparing court-ordered certifications about competency, when required for hearings, is billable. Providers should document the time spent coordinating and verifying the content.

Are consultations with addiction specialists billable?

Yes, if the consultation is directly tied to the client’s case — for example, establishing the relationship between substance use disorders and mental health in court arguments.

Can I bill for motions to modify treatment orders?

Yes, preparing and filing motions to adjust or modify treatment orders (e.g., medication changes, outpatient arrangements) is billable.

Are guardianship termination applications billable?

Yes, filing and advocating for the termination of guardianship when a client regains capacity is billable, including supporting evidence and hearing representation.

Can I bill for representing minors in psychiatric placement hearings?

Yes, legal representation of children in psychiatric placement or treatment review hearings is billable. Time should cover preparation, client/family meetings, and advocacy in hearings.

Are cultural competency consultations billable?

Yes, when cultural or religious considerations intersect with legal advocacy in mental health treatment decisions, consultations with experts are billable. General cultural awareness training is not.

Can I bill for drafting powers of attorney for mental health care?

Yes, drafting legally recognized mental health powers of attorney is billable, as it falls under advance legal planning for clients’ psychiatric care.

Are proceedings regarding psychiatric patient rights violations billable?

Yes, hearings or motions alleging rights violations (e.g., unlawful seclusion, denial of treatment) are billable, including case investigation and advocacy.

Can I bill for motions to change facility placement conditions?

Yes, motions requesting changes in security levels or placement in less restrictive facilities are billable as they directly relate to clients’ liberty.

Are consultations with occupational therapists billable?

Yes, if the occupational therapist’s input is used to develop or challenge legal arguments regarding client capacity, treatment compliance, or rehabilitation.

Can I bill for representing clients in disability benefit hearings linked to mental health?

Yes, representation in disability benefit hearings where mental illness is central is billable under many legal aid schemes. Providers should confirm eligibility with the funding authority.

Are applications for psychiatric treatment overrides billable?

Yes, applications to override treatment refusals (or to challenge such overrides) are billable, including case preparation, expert input, and advocacy.

Can I bill for advising clients on confidentiality in therapy settings?

Yes, providing legal advice about confidentiality, privilege, and disclosure of therapy records is billable. Time should be logged carefully to distinguish it from administrative record requests.

Are motions for independent psychiatric evaluations billable?

Yes, preparing, filing, and arguing for independent evaluations is billable, as are consultations with chosen evaluators. Costs of evaluations may require separate approval.

Can I bill for challenging involuntary outpatient treatment orders?

Yes, representation in proceedings contesting outpatient treatment requirements is billable, covering preparation, legal research, and hearings.

Are court-mandated family therapy sessions billable?

Only if the attorney is required to attend to protect the client’s rights or advocate during the session. Passive observation without legal input is not billable.

Can I bill for representing clients in discrimination cases related to psychiatric history?

Yes, advocacy in employment, housing, or education discrimination cases involving psychiatric history is billable, provided it falls within the legal aid authority’s coverage.

Are applications for expungement of mental health-related records billable?

Yes, drafting and filing applications to seal or expunge mental health-related records (such as detention or treatment records) is billable, including hearings if required.

If there’s anything we haven’t covered here or you have any specific questions about your account, just let us know and we’ll be happy to answer them. If you’re not a customer yet but curious about our plans, contact us

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