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What Is Matter Management Software And Should My Firm Use It?

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Legal matter management software is essential for legal practices looking to optimise their workflows and enhance productivity. Read our blog to discover how Lawsyst can help you manage matters and cases without breaking a sweat.

Posted On: 19-Mar-2025
Created By: Lawsyst Team
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Legal matter management software is an online tool that helps law firms manage clients and matters more effectively. A good quality legal matter management system, such as Lawsyst, has everything legal professionals need to streamline workflows, and make everyday client communication, document management, and accounting processes much easier than ever before. 

Is matter management the same as case management?

There is some disagreement about the differences between matter management and case management. And though these terms are often used interchangeably, the majority of people argue that there is a clear distinction between the two.  

For many, matter management refers to everything that a law firm does, from keeping a record of case-related information and activities, such as client details, communication, and key dates, to managing finances and tracking compliance.  

Case management, on the other hand, typically refers to the work that has been completed in service of one specific case. This includes managing case-specific documents, deadlines, invoices, and more. 

Regardless of where you stand on the matter management vs case management debate, one thing is clear: law firms need a comprehensive solution to help make managing matters and cases much less challenging. 

Enter Lawsyst.

Advantages of using Lawsyst's matter management software

Used by law practitioners from a range of practice areas, including conveyancing, criminal law, employment law, family matters, and more, Lawsyst is an intuitive solution guaranteed to improve cross-firm collaboration, boost productivity, and help legal professionals deliver better results for their clients. Our legal matter management software is designed to help UK law firms automate everyday tasks, minimise admin, and reduce stress by: 

Centralising matter management 

With Lawsyst, fee earners, practice managers, and legal staff alike have quick access to up-to-date matters from one unified system. This means that there is no longer a requirement to switch between software or use multiple apps when managing cases matters - you can find everything you need by logging in to one easy-to-use platform.

Providing access to matters from any location

As Lawsyst is cloud-based, legal professionals can manage matters from any location, whether they’re in the office, out in the field, or working from home. Our secure platform can be accessed from any device with an internet connection, which makes it easy to stay on top of deadlines, make changes to documents, and generate reports from a mobile or desktop environment.  

Giving your team the tools to update and check on case progress 

Our case management system contains a selection of valuable features to help lawyers see matters through from start to finish. With everything from automated workflows and time tracking tools to document management and simplified invoicingLawsyst’s comprehensive legal software makes it easier for fee earners and legal staff to complete routine tasks while providing practice managers with a complete picture of day-to-day operations.  

Integrating with existing software 

Worried about losing too much time to training? Lawsyst makes the transition to matter management software easy by integrating with many leading apps and business tools, including Microsoft Word, Microsoft Outlook, HubSpot, Salesforce and Xero. This means that you can manage documents, dates, and sales funnels without moving between systems, boosting your firm’s productivity infinitely.  

Helping you stay on top of your accounts

In addition to improving case management efficiency, Lawsyst allows firms to maintain full control over their finances. Whether through using our in-built legal accounting tools or integrating with an existing Xero account, practices can pay suppliers, track outstanding client payments, and put together a custom chart of accounts to gain a concrete understanding of their financial comings and goings.  

Securing your client and business data 

Lawsyst’s encryption methods and access controls are designed to ensure that only authorised users have access to sensitive information, keeping your data protected at all times. Our experienced technical team perform regular tests to identify and address any potential weaknesses in our system, and will proactively monitor for threats to ensure that your business remains safeguarded against cyber security attacks.   

Matter management software you can trust 

Law firms across the UK rely on Lawsyst to optimise their operations, minimise routine tasks, and improve their productivity. To discover how our legal software can promote better cross-firm collaboration, optimise matter management, and help you to deliver the best outcomes for your clients, book a demonstration today.